Cookie Policy
Learn how Wing Snob uses cookies to enhance your browsing experience and provide better food delivery services.
Last updated: January 2025
1. Introduction
This Cookie Policy explains how Wing Snob ("we," "us," or "our") uses cookies and similar tracking technologies on our website wingssnob.digital (the "Service"). This policy covers what cookies are, how we use them, the types of cookies we use, and how you can control or disable them.
By using our website, you consent to the use of cookies in accordance with this policy. This Cookie Policy should be read together with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.
If you do not agree to the use of cookies, you should adjust your browser settings or stop using our website. Please note that disabling certain cookies may affect the functionality of our website and your user experience.
2. What are Cookies
Cookies are small text files that are stored on your computer, smartphone, or other device when you visit a website. They contain information that can be read by the website that created them, and are used to make websites work more efficiently and provide information to website owners.
Types of Cookies by Duration:
- Session Cookies: These are temporary cookies that are deleted when you close your browser. They help websites remember what you're doing during your visit, such as items in your shopping cart.
- Persistent Cookies: These remain on your device for a set period or until you delete them. They remember your preferences and actions across multiple visits to our website.
Types of Cookies by Origin:
- First-party Cookies: These are set directly by our website (wingssnob.digital) and can only be read by our website.
- Third-party Cookies: These are set by external services we use on our website, such as Google Analytics or social media platforms.
3. Why We Use Cookies
We use cookies for several important purposes to enhance your experience on our website and improve our food delivery services:
- Essential Website Functionality: Cookies ensure our website works properly, including shopping cart functionality, user authentication, and maintaining your session while browsing.
- Performance Improvement: We use cookies to monitor website performance, load times, and identify areas for technical improvement.
- User Experience Personalization: Cookies help us remember your preferences, such as location for delivery estimation, dietary preferences, and order history.
- Analytics and Statistics: We analyze how visitors use our website to improve our menu, services, and overall user experience.
- Marketing and Advertising: Cookies help us show relevant advertisements and measure the effectiveness of our marketing campaigns.
- Security: Cookies help protect against fraud and enhance the security of your account and personal information.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly. They enable basic functions like page navigation, shopping cart functionality, and access to secure areas of the website. Our website cannot function properly without these cookies.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | Wing Snob | Maintains user session and shopping cart | Session | Browser session |
| cookieConsent | Wing Snob | Stores your cookie preferences | Persistent | 1 year |
| auth_token | Wing Snob | User authentication and security | Persistent | 30 days |
| cart_id | Wing Snob | Maintains shopping cart contents | Persistent | 7 days |
| csrf_token | Wing Snob | Prevents cross-site request forgery attacks | Session | Browser session |
4.2 Performance/Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages are most popular and if users get error messages. This helps us improve our website performance and user experience.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and sessions | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes users for 24 hours | Persistent | 24 hours |
| _gat | Google Analytics | Throttles request rate to analytics | Persistent | 1 minute |
| _gtag_UA_* | Google Analytics | Tracks page views and events | Persistent | 2 years |
| performance_data | Wing Snob | Monitors website speed and performance | Persistent | 30 days |
4.3 Functionality Cookies
These cookies allow our website to remember choices you make (such as your location for delivery, language preferences, or customizations) and provide enhanced, more personal features.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| user_location | Wing Snob | Stores delivery location for order estimation | Persistent | 90 days |
| order_preferences | Wing Snob | Remembers favorite menu items and customizations | Persistent | 1 year |
| language_pref | Wing Snob | Stores language preference | Persistent | 1 year |
| restaurant_pref | Wing Snob | Remembers preferred restaurant location | Persistent | 6 months |
| dietary_prefs | Wing Snob | Stores dietary restrictions and preferences | Persistent | 1 year |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They also help limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Tracks user behavior for targeted advertising | Persistent | 90 days | |
| _fbc | Stores Facebook click ID for conversion tracking | Persistent | 90 days | |
| IDE | Google DoubleClick | Measures ad performance and provides targeted ads | Persistent | 390 days |
| conversion_tracking | Wing Snob | Tracks marketing campaign effectiveness | Persistent | 30 days |
| remarketing_data | Wing Snob | Enables remarketing to website visitors | Persistent | 180 days |
5. Third-Party Cookies
We use several third-party services that may place cookies on your device. These services help us provide better functionality, analytics, and marketing capabilities:
Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information such as how often users visit our site, what pages they visit, and what other sites they used before coming to our site.
For more information about Google Analytics cookies, visit: Google Analytics Cookie Usage
Google's Privacy Policy: https://policies.google.com/privacy
We use Facebook Pixel to measure the effectiveness of our advertising campaigns and provide targeted advertisements on Facebook and Instagram.
Facebook's Cookie Policy: https://www.facebook.com/policies/cookies
Facebook's Privacy Policy: https://www.facebook.com/privacy/explanation
Google Ads
We use Google Ads for online advertising. Google may use cookies to show you relevant ads based on your visits to our website.
Google Ads Privacy Policy: https://policies.google.com/privacy
6. Cookie Duration
Our cookies have different lifespans depending on their purpose:
| Duration Category | Examples | Typical Lifespan | Purpose |
|---|---|---|---|
| Session Cookies | PHPSESSID, csrf_token | Browser session (deleted when you close browser) | Essential functionality during your visit |
| Short-term (1 day) | _gid | 24 hours | Daily analytics and performance monitoring |
| Medium-term (1-6 months) | cart_id, user_location, _fbp | 7 days - 6 months | User preferences and marketing |
| Long-term (1-2 years) | _ga, order_preferences, cookieConsent | 1-2 years | Long-term preferences and analytics |
7. How to Manage Cookies
7.1 Browser Settings
You can control or delete cookies through your browser settings. Here are instructions for popular browsers:
7.2 Opt-Out Links
You can opt out of specific third-party cookies using these links:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook: Facebook Ad Preferences
- Google Ads: Google My Ad Center
- Digital Advertising Alliance: Industry Opt-out Tool
7.3 Our Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences by category
You can change your cookie preferences at any time by clearing your browser cookies and revisiting our website, or by using the cookie settings link in our website footer.
8. Consequences of Disabling Cookies
While you have the right to disable cookies, doing so may affect your experience on our website:
Features That May Not Work:
- Shopping cart functionality - items may not stay in your cart
- User account login and authentication
- Remembering your delivery location and preferences
- Personalized menu recommendations
- Order history and reordering capabilities
- Language and accessibility preferences
Reduced Functionality:
- You may need to re-enter information on each visit
- Website performance may be slower
- You may see less relevant advertisements
- Some forms may not work properly
- Security features may be compromised
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) setting that sends a signal to websites requesting that they not track the user's browsing activity. Currently, there is no universally accepted standard for how websites should respond to DNT signals.
At Wing Snob, we respect your privacy choices. When we detect a DNT signal from your browser, we will:
- Disable non-essential analytics and marketing cookies
- Continue to use only essential cookies required for website functionality
- Not share your browsing data with third-party advertising partners
You can enable DNT in most browsers through the privacy or security settings. However, note that disabling tracking may limit some website functionality.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes through our website or email
- For material changes, provide notice and obtain new consent where required by law
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Wing Snob
6640 Washington St
Yountville, CA 94599
United States
Email: [email protected]
Phone: +1 707-944-2380
Hours: Mon-Fri: 09:00-18:00
12. More Information
For more information about cookies and how to manage them, you can visit these helpful resources:
- All About Cookies - Comprehensive guide to cookies and privacy
- UK Information Commissioner's Office - Official guidance on cookies
- Cookiepedia - Database of cookies and their purposes
- Google Chrome Help - Managing cookies in Chrome
- Mozilla Firefox Help - Privacy and security in Firefox
- Apple Safari Support - Managing cookies in Safari
- Microsoft Edge Support - Managing cookies in Edge
You can also learn more about your rights regarding data protection and privacy by visiting:
- Federal Trade Commission - Privacy guidance
- California Consumer Privacy Act - California privacy rights
- GDPR Information Portal - European privacy rights